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Document Output Center (DOC)

Statement Outsourcing Service by Automail

DOC reduces the stress and expense associated with processing statements, invoices, and notices.

Types of Mailings

We process a variety of mailings for companies across the country. You supply the customer data, and we take care of the rest. Whether you need statements, invoice, notices, or marketing mailings, we can help. Here are some examples of the types of mailings we produce every day.

• Statements/invoices with identical page counts.
• Statements/invoices with assorted page counts (i.e. bank statements, credit card statements, etc.).
• Daily, monthly, and quarterly notices.
• Tax Notices.
• Marketing Mailings.
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Savings

DOC not only saves your organization time and stress, we also reduce your overhead costs.

1) Downsize or eliminate your printers, meters, and folder/inserters.

2) Pay less on your consumables.

3) Get the lowest possible postage rate for your mailing. No markup on postage.

Security Measures

The safety and security of your data is our top priority. We not only match your security protocols, we often exceed them.

 
• We go through a regular SOC 2 Type II audit and we're HIPAA Compliant.
 
• Our secure portal allows for transferring files, approving proofs and tracking mailpieces. Files are protected in flight and at rest.
 
• Each mailpiece is audited through each step in the process.
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Uptime Guaranteed

We don't leave anything to chance.

You need your documents produced and we're committed to helping you. To make sure everything goes as planned, we put safeguards in place.

• Service Level Agreements are defined for each customer/job.

• 24/7/365 real human being support.

• Redundant processing facilities with backup equipment at each location.

Supplemental Service

Processing mailings is only part of the story.

1) Statement RedesignStatement-Redesign-Before-After

Let's be honest. Most statements are boring. They were intended to just be a simple notification. They can be more than that. They can, and should, be an integral part of your company's branding. We work with your marketing and operations teams to create a layout that reflects your brand, is easier to read, and promotes your initiatives.

 

2) eDelivery

We can assist with the electronic delivery of your customer notices.

  • We create PDFs and index files to load into your existing online presentment or archival system.
    (    this is especially helpful if we're redesigning your statements).
  • Use our secure document presentment platform.
  • We can deliver your documents via email or SMS, where allowed by your regulatory body.

 

3) Combining Notices

Instead of sending three separate mail pieces to John J Customer at 3401 One Place, combine them into one envelope. Various combining criteria available.

 

4) Bill Messages & Inserts

Add text-based messages and ads to your statements. You can also add inserts as a ride-along in the envelope with your customer documents.

 

5) Marketing Mailings

We also mail postcards, self-mailers, letters and other marketing mailings.

Contact our DOC Team